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What is WiFi?
The WiFi (IEEE 802.11b/g standard Wireless Fidelity) technology allows high speed wireless access to Internet, within an average range of 100 meters, between the device and the access point. It has the capacity of connecting computers without wires (through radio waves), without requiring any cable for the connection to each other. This way, you can surf the Internet from your office, cafe terrace, train station, airport, or from different spots within a house.
Advantages of service
• Quickness: WiFi to surf, send and receive emails.
• Easy to use: WiFi is very easy to use, whenever you are within a (Zon@RACSA) coverage area or access point. The equipment user will have to look for the network and choose Zon@RACSA.
• Quality: You will get the same quality of service within any WiFi area wherever you may be.
• Convenience: There is no need of getting a telephone connection, and there is no waiting time, you just have to get easily connected through a wireless access that will allow you access to greater information (voice, data and video) volumes.
• Equipment diversity: The user has a great diversity of equipment available at the market with capacity to access WiFi networks, among which the most common are the laptops, personal assistants (PDA), cell phones.
• Security: RACSA incorporates security mechanisms through access control and network security component systems. Just like any other connection to the Internet, the user is recommended to have antivirus programs and firewalls to protect his/her information.
Wireless networks are made up of two elements :
A. Device where the user is connected
Access Point = AP: this element is the base station that usually has connectivity with the wire or wireless world. The AP creates around itself a coverage area where the users or devices can be connected.
An Access Point provides a limited range of distances between 20 and 100 m. At the exterior the ranges are greater where distances between 200 m and 500 m can be reached depending upon the type of antennas used. The users of this service can only access within the access point’s coverage range.
B. Elements required for the user to get connected
User’s devices: these elements are PCs, PDAs and any other element having wireless network card complying with the IEEE 802.11 b/g standard. There are different types of these cards such as: PCCard, PCI, Compact Flash, etc. RACSA does not provide the devices indicated above; nevertheless they are already incorporated in most portable equipment, but they can also be found in any computer store.
A WiFi public network to access the Internet is known as PWLAN (Public Wireless LAN). The locations where the service is rendered are known as Public Hot Spots and they usually occupy strategic places such as: airports, hotels, train stations, restaurants, etc. Initially their target market was made up of those persons known as mobile workers, who spend a lot of time outside their office and who use the access to Internet as part of their daily work. Nevertheless, it is currently used by persons with different interests and needs and with means of access such as WiFi offering new locations to access the Internet they do not have to depend upon a physical connection in an office or house.
Zon@RACSA Service coverage areas:
The Hot Spots where RACSA provides the wireless Internet service are known as " Zon@RACSA "; consult here on the specific place of the coverage print for each location:
In addition at the following places:
- National Library
- Public Library of Desamparados
- Public Library of Tibás
- Public Library of Moravia
- Public Library of Guadalupe
- Public Library of Montes de Oca
- Public Library of Heredia (downtown)
- Public Library of San Joaquín de Heredia
- Public Library of Cartago
- UNED - Edificio Parainfo: Centro de estudios Sabanilla
- Centro de Telecomunicaciones de RACSA (San José, Avenida 5, Calle 1)
- Facilities of ULACIT University (San José, Urbanización Tournón)
- Library Facilities of the Universidad Católica (Moravia)
- Boulevard Downtown in Ciudad Colón.
- Parque Nacional de San José
- Parque Central de Grecia
- Facilities of the Fundación Omar Dengo (San José Barrio González Lahmann, Calle Nº 25, Avenidas 10 y 12)
Restrictions apply: Rendering of the service is subject to coverage area.
Rates:
Currently and during an indefinite period of time the service will be free of charge since it is under a promotional scheme to introduce the service.
Frequent Questions:
What does the WiFi technology consist in?
This technology allows high speed wireless surfing, from the access points available within an average range of 100 mts. between the device and the access point, without requiring a cable for the connection between them.
Where is the Zona RACSA - WiFi service available?
This service is available at the following locations:
- Juan Santamaría International Airport
- Centro comercial Terramall
- Centro comercial Multiplaza Escazú
- Centro comercial Multiplaza Este
- Centro Comercial Plaza Real Cariari (San Antonio de Belén-Heredia)
- Centro Comercial Metrocentro (Cartago)
- Centro Comercial Paseo de las Flores (Heredia)
- Centro Comercial Mall Internacional Alajuela
- Centro Comercial Plaza San Carlos (Ciudad Quesada)
- National Library
- Public Library of Desamparados
- Public Library of Tibás
- Public Library of Moravia
- Public Library of Guadalupe
- Public Library of Montes de Oca
- Public Library of Heredia (downtown)
- Public Library of San Joaquín de Heredia
- Public Library of Cartago
- UNED - Edificio Parainfo: Centro de estudios Sabanilla
- Centro de Telecomunicaciones de RACSA (San José, Avenida 5, Calle 1)
- Facilities of ULACIT University (San José, Urbanización Tournón)
- Parque Nacional de San José
- Parque Central de Grecia
- Facilities of the Fundación Omar Dengo (San José Barrio González Lahmann, Calle Nº 25, Avenidas 10 y 12)
How can I get the Zona RACSA - WiFi service?
The service can be used in any of the RACSA areas available. Currently it is under a promotional scheme, due to which it does not require any kind of prior contracting.
What equipment do I need to use the Zona RACSA - WiFi service?
Anyone having a laptop with a wireless network card, such as: PCCard, PCI, Compact Flash, etc. (Certified WiFi in compliance with any of the IEEE 802.11.b and IEEE 802.11.g standards) a PDA, a cell phone incorporating the WiFi application for accessing the wireless network within the Zona RACSA - WiFi.
How much does the Zona RACSA – WiFi cost?
Currently and during an indefinite period of time the service will be free of charge since it is under a promotional scheme to introduce the service.
What is the Zona RACSA - WiFi ?
It is a WiFi public network made up by the Hot Spots where RACSA provides the wireless Internet service.
The locations where the service is rendered are known as the Public Hot Spots and they usually occupy strategic places such as: airports, hotels, train stations, restaurants, etc.
The Hot Spots where RACSA provides the wireless Internet service are known as Zona RACSA - WiFi.
Which are the conditions of use of the Zona RACSA – WiFi service?
Currently RACSA only provides the following condition of use for the wireless service, that is:
The service is provided to current RACSA customers of the services with and with no commitments, as well as any other Network user, requiring service availability at high concentration places; whenever RACSA facilitates fixed terminals for the rendering of this service, the user commits him/herself to use them during the maximum period of time established by RACSA, due to which, upon exceeding said period of time, RACSA may apply the appropriate measures, with the purpose of not affecting the opportunity of access to the remaining users.
Is the Zona RACSA - WiFi service safe?
This service is just another means of access to the Internet, due to which the user may be exposed to any virus and malicious person or program so the use of antivirus and firewall is recommended for the protection of your information such as it must be done with any connection to the Internet.
The user must make a responsible use of his/her own information, such as access codes, credit card numbers, financial or monetary transfers and any other thing that due to its nature it may be deemed to be sensitive or highly confidential material.
What is the quality of the service?
The coverage print depends upon the distance between the access point and the user, upon the constructions and the interference caused by third parties.
What is the average speed of the Zona RACSA - WiFi service?
The average speed is 2 Mbps; this may vary depending upon the amount of users simultaneously accessing the service and within the same Zona RACSA. Nevertheless, the devices connected within the same coverage area can share information among them at speeds of up to 54 Mbps.
What is the type of traffic?
Currently and during an indefinite period of time the service will be free of charge since it is under a promotional scheme to introduce the service. Due to which no scheme based on type of traffic has been established. It is an opened network, no type of traffic or protocol is blocked; so the user can make use of any application available on the Internet, access multimedia contents (voice, data, video, IP telephony) and any other service.
Are there any services associated to the Zona RACSA – WiFi service?
The service allows Bandwidth surfing, which gives the user the chance to make banking transactions, payment of bills, check the email, access educational contents, shop on the Internet, download music or videos, among others.
Consultations on the rendering of the service?
If you wish further information or you have any consultation on the Zona RACSA-WiFi Service, please communicate to the following telephone numbers: (506) 800-NAVEGAR (800-628-3427) or go to RACSA’s virtual office.
If your mall wants to have this service please communicate to 2287-0476 or rocalderon@racsa.co.cr
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